Yes. We source all our medical equipment from verified suppliers and manufacturers. If a product comes with a manufacturer’s warranty, we’ll pass that on to you.

Anyone can order from AUY Medzone. Our products are equally suited to individual healthcare professionals, students, clinics, hospitals, and home users (for items like grooming kits).

Yes, we ship nationwide to all major cities and most towns. Delivery times typically range from 2–5 business days depending on your location.

We accept Cash on Delivery (COD), and online bank transfer.

COD is available in most cities. For remote areas, we may require advance payment

 Items can be returned within 5 days of delivery if unused, in original packaging, and with proof of purchase. After 5 days, 25% restocking fee would be charged. Shipping and GST would be deducted from actual amount.

Once your order ships, you’ll receive a tracking number via SMS/email/WhatsApp so you can track it with our courier partner.

Where the manufacturer provides a warranty, we honor it and will guide you through the claim process. Warranty terms vary by product.

Visit our Contact Us page, or reach us via WhatsApp # 0316-0682837